Contact information

Welcome to ELITEHUB24, your trusted destination for premium Home & Garden products. We are committed to providing a seamless shopping experience, high-quality products, and responsive customer support. This Contact Information page is designed to help you easily connect with us for any queries, assistance, or support you may need.

Whether you have questions about your order, need product guidance, or want to provide feedback, our team is always ready to assist you.

Our Business Details

Store Name: ELITEHUB24
Website: elitehub24.com
Business Category: Home & Garden

At ELITEHUB24, we specialize in offering a wide range of home essentials, décor items, kitchen tools, garden accessories, and lifestyle products that enhance comfort and convenience in your everyday life.

Registered Business Information

GST Number: 20BSLPS7758B1ZL

Our business is officially registered under the Goods and Services Tax (GST) system of India. This ensures transparency, compliance with government regulations, and trustworthiness in all our transactions.

Registered Office Address

Address:
SRIGHAR COLONY NO 3
P.O. – SRIGHAR
P.S. – RADHANAGAR
District – Sahibganj
State – Jharkhand
PIN Code – 816101
India

This is our official business address where administrative operations are managed. Please note that this address may not always be suitable for returns or physical visits unless explicitly instructed by our support team.

Customer Support Email

Email: elitehub191@gmail.com

Email is the best and most efficient way to contact us. You can reach out to us anytime regarding:

  • Order-related queries
  • Product information
  • Shipping and delivery updates
  • Returns and refunds
  • Complaints or feedback
  • Business collaborations

Our support team aims to respond to all emails within 24–48 business hours.

Customer Support Availability

We are committed to assisting you during the following hours:

  • Monday to Saturday: 10:00 AM – 7:00 PM
  • Sunday & Public Holidays: Closed

All queries received outside business hours will be addressed on the next working day.

How to Contact Us

We offer multiple ways for you to get in touch:

1. Email Support

For any inquiries or issues, send us an email with complete details such as your order number, product name, and concern.

2. Contact Form (Website)

You can also use the contact form available on our website elitehub24.com. Simply fill in your details and message, and our team will get back to you promptly.

3. Order Queries

If your query is related to an order, please include:

  • Order ID
  • Registered email address
  • Product details

This helps us resolve your issue faster.

Shipping & Delivery Support

If you have questions related to shipping, such as:

  • Order tracking
  • Delivery delays
  • Incorrect address

Please contact us immediately via email. We work with reliable courier partners to ensure timely delivery across India.

Delivery timelines typically range from 3 to 7 business days, depending on your location.

Returns & Refunds Support

Customer satisfaction is our priority. If you receive:

  • Damaged products
  • Defective items
  • Incorrect orders

You can request a return or refund by contacting us within 48 hours of delivery.

Please include:

  • Product images/videos
  • Order details

Our team will review your request and guide you through the process.

Product Support & Guidance

Not sure which product to choose? Need help using a product?

Our team is here to help you with:

  • Product recommendations
  • Usage instructions
  • Compatibility queries

We aim to make your shopping experience simple and satisfying.

Feedback & Suggestions

We value your feedback as it helps us improve our services and product offerings. Whether it’s a suggestion, complaint, or appreciation, feel free to share your thoughts.

Your feedback helps us grow and serve you better.

Business & Partnership Inquiries

If you are interested in:

  • Business collaborations
  • Supplier partnerships
  • Bulk orders

Please contact us via email with complete details. Our team will review your proposal and respond accordingly.

Important Notes

  • Please ensure all information provided while contacting us is accurate.
  • Always use your registered email ID for faster assistance.
  • Do not share sensitive information such as OTPs or passwords.

Why Choose ELITEHUB24?

At ELITEHUB24, we focus on delivering quality, reliability, and customer satisfaction. Here’s why customers trust us:

  • Wide range of Home & Garden products
  • Affordable pricing
  • Secure payment options
  • Reliable shipping
  • Dedicated customer support

We continuously strive to improve our services and provide you with the best online shopping experience.

Response Time Commitment

We understand the importance of quick support. That’s why:

  • Emails are answered within 24–48 hours
  • Urgent queries are prioritized
  • Clear and helpful responses are provided

Legal Compliance

ELITEHUB24 operates in accordance with Indian laws and regulations. Our GST registration ensures that all transactions are legitimate and transparent.

Stay Connected

We encourage you to stay connected with us through our website for:

  • Latest product updates
  • New arrivals
  • Special offers and discounts

Final Words

Thank you for choosing ELITEHUB24. We are dedicated to making your shopping experience smooth, secure, and enjoyable. If you have any questions or need assistance, don’t hesitate to reach out to us.

Your satisfaction is our priority, and we look forward to serving you.